Message 15 of 22 (16,089 Views) Reply 0 Kudos Brodie_Telstra Telstra Alumni (Retired) Posts: 2,181 Registered: 22-08-2012 0 Kudos Re: Modem/Router Problems - Wireless drop outs [Edited] Options Mark as New The wifi problem still persistson our mobile phones as we have to disconnect and reconnect beforfe we can send and receive whatsapp messages. See the Ruckus Userguidefor more details. The Wireless key is the password for your Wi-Fi network. Check This Out
Share them with other site visitors: BigPond reports @FizzeeLizzee @telstra having bigpond problems. Message 1 of 8 (135,833 Views) Reply 1 Kudo Shellock Technical Support Posts: 4,712 Registered: 22-08-2012 0 Kudos Re: Technicolour T Gateway Not Connecting to Internet. I advise that if anyone comes across any issues, do not beat around the bush with the run of the mill assistance you are firstly given and demand to speak with It's your home, your way... https://crowdsupport.telstra.com.au/t5/General-Internet-KB/How-To-Troubleshoot-WiFi/ta-p/107516
Telstra Crowdsupportis a forum style platform where you can ask questions and review previous comments Telstra Platinumhas a team of experts that will try and assist you with your problem. Chat now Have feedback? Order online todayDon't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you outAll moderation actions are supported by the CrowdSupport Community Guidelines Message Message 20 of 22 (14,899 Views) Reply 0 Kudos kwok25 Frequent Visitor Posts: 2 Registered: 12-04-2015 0 Kudos Re: Modem/Router Problems - Wireless drop outs Options Mark as New Bookmark Subscribe
If you can't source that if you open the back cover and look underneath the battery there will be an "SSID" (The name of the network) and a password (usually beginning Let me know how you go. ____________________Need help? We have a high speed cable connection & all devices in the house are wireless. Telstra Wifi Contact Number Phone support Apple/iOSAndroidWindows PhoneBlackBerry®Device Updates14227New Upcoming Devices2163 Tablets& Devices Device Insider - Product Reviews1010Pre-Paid Mobiles8446Coverage & Network4135Telstra IPv6 Wireless Network Enablement9Mobile Plans & Rates5830General Mobiles10705International Roaming1954Data Usage2640General Tablets2652Samsung Tablets196Apple iPad395 Home
Have spoken with tech support who have remotely accessed my computer but still no fix. Have you followed up on this since your post? ____________________Need help? The screen FROZE and then couldn't be reset which meant my iMAC was stuck on this webpage. https://www.telstra.com.au/webforms/cares/ Instead of entering your BigPond username and password, you need to enter the Wi-Fi Network Name and Security Key.
What do I need to know about self-installation? Telstra Gateway Wifi Not Working Any suggestions to how this can be resolved? It has a problem though in that when I try to access the "my gateway" site it asks for a username & password that I have tried to insert using suggested Give it 2-5 minutes to reconnect to the internet.
What was difficult? https://www.telstra.com.au/support/category/broadband/set-up/connecting-to-a-wireless-wi-fi-network Give it 2-5 minutes to reconnect to the internet. Telstra Wifi Not Working Check out our Community Wiki or Support Portal || Looking for a new mobile? Telstra Modem No Wifi Light I have been a Telstra customer for a long time and never had problems, I have always praised the great customer service however this episode is a nightmare of repeated poor
Message 1 of 15 (37,485 Views) Reply 0 Kudos Brodie_Telstra Telstra Alumni (Retired) Posts: 2,181 Registered: 22-08-2012 0 Kudos Re: devices connect to wifi but cannot access internet Options Mark as his comment is here It is VERY frustrating! How the Telstra Air Guest Pass Trial works How to purchase a Telstra Air Guest Pass Telstra Air Guest Pass expiry Telstra Air Guest Pass connection and technical errors How fast I have spoken with "tech support" via 24 X 7 chat but each time after I have assured them I am accessing the internet via my ethernet connected desktop, they go Telstra Network Down Today
Check out our Community Wiki or Support Portal || Looking for a new mobile? Using your nbn™ service – What happens in a power outage? Telstra assure me they have tested line and everything is fine. this contact form I was given the Netgear modemC6300BD-1TLAUS.
Complain here: Via Twitter Check the official status page Incorrect? × What information is incorrect? How To Reset My Telstra Modem Get in touch with us, 24x7 Find a Telstra store Find a store near you CrowdSupport Helps you find the answer fast Telstra 24x7 Moving home Pre-Paid activation Pre-Paid recharge Account Any suggestions?
Have you tried playing with the Wifi channels the router is broadcasting on? ____________________Need help? For example, your download and upload speeds can be impacted depending on the time of day. Is this necessary or? How To Turn On Wifi On Telstra Modem there wutage like down/up of router for almost full day.
He couldn't do anything with that modem, I was lucky he had a spare one in his car so he installed that one. Contact Us Ask CrowdSupport Connecting to a Wired (Ethernet) connection Troubleshooting your Pre-Paid mobile broadband device Duplicate Internet Session Detected Set up your Cable Telstra Gateway Max modem ADSL2+ compatible modems However when I attempt to access the internet through my browser, the connection reverts to "Local" only. http://protectfileapps.com/wifi-not/wifi-not-working-on-iphone-3gs-5-1.html Video:Get the Most out of Your Home Wi-Fi Connectivity Other Considerations: Most people are aware of the dip in speed over WiFi connections the size of the impact is dependent
Listed below are some common WiFi troubles and how you can fix them. 1. They eventually decided to send me another modem which I have installed and it does the same thing. Ruckus The Ruckus Wi-Fi Home Network Extender provides a point-to-point wireless connection between your T-Box or other Ethernet capable devices and modem in different rooms, without running any new cabling. After a week without any sign, I called again and they said they will investigate what happened.
Message 2 of 8 (3,958 Views) Reply 0 Kudos B_e_n_n_y Occasional Visitor Posts: 3 Registered: 01-04-2015 0 Kudos Re: New Technicolor Modem Wifi Internet not Working!!! What do I need to know about a technician is installing my home broadband?